FAQ-en

I am a total amateur. Where to start cooperation?

Start with two 30-minute training sessions per week. BASE care.
(you can report the desire to change the time and number of training sessions during cooperation via the JacaCoachAPP application)
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I don’t want to do cycling but I want to train with JacaCoachTEAM

There is such a possibility. Each training session has a running training option prepared (in case of equipment problems).
If someone wants, they can treat it as the "only option" and, while running, complete the entire training plan prepared by the trainer.
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What if I don’t receive the product I ordered and paid for?

Place the order again for the person whose details were used in the payment. Then, after creating the athlete account, click "order paid".
- The same applies to eBooks - then the payment confirmation appears after clicking the received link to the eBook (electronic book).
- "Tip for today drawn for you" must be repeated, of course without making another payment.
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Do I have to provide an email address and my name and surname?

No. JacaCoachTEAM has introduced the possibility of placing orders without having to provide my name and surname and email address. Just provide a Nickname and use the same when paying for the order.

The same applies when establishing cooperation in the field of coaching care - personal data and email address are no longer required (of course, nothing changes in terms of the other parameters of the training person such as age, weight, availability, etc.).
Something at the expense of something and any links, passwords should of course be saved on your own because in such a case (no email address) there is no possibility of recalling this data.

P.S. In payment systems, an email address and personal data are required, but they do not have to belong to the person placing the order (note: JacaCoachTEAM does not save data from the payment form but has access to them in the payment system or in the transfer data).
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Why is there no contact option in the offer?

A coach who answers the same questions for years is unable to answer any subsequent questions such as "was there a mistake in the planned training?", "why this assessment and not another", "please answer my question that I asked yesterday!" etc.
This is a procedure aimed at maintaining an appropriate level of culture and respect between the coach and the athlete (usually an adult). All questions have been collected together and together with the answers are placed in the "help" section, where thanks to an appropriately programmed search engine, the athlete will easily find the answer to all questions and doubts.
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End of cooperation and desire to return.

To re-establish cooperation with JacaCoachTEAM, you must place an order. In the next step, you will be asked to create a new account in JacaCaochAPP.

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When is the best time of year to start training?

You can start training and cooperation at any time, at any time of the year.
The coach adapts the training program to the athlete, his needs, capabilities and the current season.
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Do I have to start cooperation at the beginning of the month?

No.
You can start cooperation with JacaCoachTEAM on any day of the month.
The month of cooperation and the settlement period lasts for one month from the start of training (e.g. from January 12 to February 12).
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Sometimes I need a day off/vacation. Is this possible when working with a trainer?

Yes, a client training with JacaCoach can report days off.
This should be done well in advance, before the trainer schedules training.
If necessary, at the last minute, you can use the tool to postpone training (within 1 week).
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